If you have trouble sending outgoing emails, then most probably it is due to one of these two reasons:
- If you want to use an outgoing (sending) address that is different from your assigned interWaysMAIL address, then you need the "Persona" feature (please see our pricing pages). Persona enables you to use your old email address as outgoing/sender address.
- Are you using the correct SMTP (outgoing mail server) settings, especially ports and encryption/authentication? You can find the exact details needed in our support section -->server settings.