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Installing the interWaysMAIL Microsoft Outlook Connector

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Installation of the interWaysMAIL Connector for Micorosoft Outlook (2007, 2010, 2013, 2016, all 32bit and 64bit) is fast and easy. Should you have problems installing or using the connector, then please click here! Or contact us via Email.

  • Important: Please back up your existing Outlook data before continuing by exporting the entire database.
    • If your Outlook-data file is very big (more than 200MB) then please follow the steps outlined here!
    • Open Outlook, click File --> Import/Export --> Continue.
    • Choose Export to a file --> Personal Folder File (.pst) --> Continue.
    • Choose the folder you wish to export (if in doubt just choose the topmost folder) and click on it. "Include subfolders" should be checked.
    • Choose a location to store the file (e.g. "Desktop") --> Complete.
    • Click "OK".
    • Wait for the export to go through without any errors; this may take some time depending on the size of your Outlook data files.
  • No Plugins are allowed in Outlook! Please make certain all plugins are disabled (Extras-->Options-->Advanced-->Advanced Options-->Add-In Manager and COM-Add-Ins).
  • Close Outlook
  • Download the Microsoft Outlook Connector from our Downloads area.
  • Open the downloaded file.
  • Click "Next", accept the license terms and click "Next".
  • Please open Outlook after the installation is finished.
  • Outlook creates a new profile and asks for your input:
    • Servername: ssl.interways.de    Port 443  Secure Connection enabled
    • Email-Address: Your interWaysMAIL Email address
    • Password: Your interWaysMAIL password
    • "OK"
  • You're done!
Outlook Connector Settings

To import your old Outlook data back again, follow these steps (Please DO NOT import data files larger than 200MB!!! This will cause many problems!!! Ask us for instructions what do do if your file is larger than 200MB! [email protected]):
  • Open Outlook, click on File --> (Outlook 2010: Open -->) Import/Export --> Continue.
  • Import from other applications or files --> Personal Folder File (.pst) --> Continue.
  • Choose the location you saved the file to before (see above) --> Continue.
  • Wait for the import to finish. This may take some time depending on the amount of data and your connection speed.

Problems installing or using the Connector?

  • If you are using Outlook 2007 and no dialog box asking for your username and password appears after opening Outlook, then please proceed here:
    • Click Start --> Control Panel --> Mail --> show Profiles.
    • Click on "Add..." and enter a name, e.g. interWays.
    • Mark the checkbox at the bottom "manual Server settings ..." --> Continue.
    • Choose "Others" --> Zimbra Collaboration Server --> Continue
    • Enter your interWaysMAIL address and your password.
    • Done.
  • You want to revert back to your old Outlook profile?
    • Click Start --> Control Panel --> Mail --> Show Profiles.
    • Check "Always use this profile" and choose "Outlook".
    • Confirm by hitting OK.
    • When you open Outlook now, everything is as it has been before installation of the Connector.

If your Outlook data file is large (>200MB), then please follow these steps to set up the system:

  • Open Outlook, click File --> Import/Export --> Continue.
  • Choose Export to a file --> Personal Folder File (.pst) --> Continue.
  • Choose the folder Calendar and click on it. Include subfolders should be checked.
  • Choose a location to store the file (e.g. "Desktop"), name the file Calendar1.pst (don't overwrite existing files) --> Complete.
  • Click File --> Import/Export --> Continue.
  • Choose Export to a file --> Personal Folder File (.pst) --> Continue.
  • Choose the folder Contacts and click on it. Include subfolders should be checked.
  • Choose a location to store the file (e.g. "Desktop"), name the file Contacts1.pst --> Complete.
  • Click File --> Import/Export --> Continue.
  • Choose Export to a file --> Personal Folder File (.pst) --> Continue.
  • Choose the topmost folder and click on it. Include subfolders should be checked.
  • Choose a location to store the file (e.g. "Desktop"), name the file Completearchive.pst --> Complete.
  • Click "OK".
  • Then download and install the connector for Outlook from our Support-->Downloads Area (see above).
  • Open Outlook, click on File --> Import/Export --> Continue.
  • Import from other applications or files --> Personal Folder File (.pst) --> Continue.
  • Choose the location you saved the file to before (see above), choose Calendar1.pst --> Continue.
  • Choose the location you saved the file to before (see above), choose Contacts1.pst --> Continue.
  • Wait for the import to finish. This may take some time depending on the amount of data and your connection speed.
  • Click on File --> Open (!!!) -->Outlook data file (.pst) --> open the Completearchive.pst file created earlier.
  • Finished!
  • Now you have imported contacts and calendars onto our servers and into Outlook. Your email archive is accessible from Outlook, you can drag n'drop emails and folders in both directions (from the top server folders to the lower locally-stored personal folders and vice versa).

Please contact us if you need any help setting up your system! To contact us, click here!

Important Information: Please back up your data frequently (just follow the instructions for backups in the support section, then copy that files to a secure location) since interWays can not be held liable for service interruptions, loss of data and/or damages thereof.

 

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