interWays :: The Power of Excellence

Outlook: Solving problems

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Please run a full backup of your data before proceeding: Go to File --> Import/Export --> and exprot all folders into a .pst file on your PC. Then:

  1. Close Outlook and restart the PC
  2. Install our newest connector which can be found here.
  3. Go to Control Panel --> Email (or Mail) --> Show profiles
  4. Create a new profile (name does not matter)
  5. Within this new profile, please add a Mail account with --> Additional Server Types --> "Zimbra Collaboration" or "interWaysMAIL"
  6. Set that profile as default profile
  7. Close all windows and start Outlook
  8. The new sync can take several hours, depending on amount of data


Zimbra Desktop:

Please export/back up your data first before proceeding:

Delete the account from Zimbra desktop and enter it again. Zimbra Desktop should start pulling the data from the server. This might take several hours, depending on mailbox size.


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Recently, we introduced 2 factor authentication (TOTP: time-based one-time passwords) to our network to strengthen security for your accounts. You can use this method to generate an additional login number on your smartphone when logging into your account.

interWays is ready for the iPhone X! Welcome to our network.

NEW: We strive to be your preferred provider for innovative mail and calendaring applications. That's why we have introduced many new features recently. Click here for more info!
For up-to-date-infos regarding Windows 10 support, please read here!
interWays supports the new Outlook for iOS (Apple) and Android! Of course we will continue full support for the integrated system clients as well. Both Apps can be found in the App Stores.
interWays supports Email transport encryption for many years now. More on this...
interWays is ready for the iPhone 5S/5C and iOS 7!
NEW: We support all current Android and Blackberry phones for full Mail, Contacts and Calendar sync!
interWays has started doing all money transfers with Euro customers via SEPA.
Office and Outlook 2013: Click here!
interWays is ready for Windows 8 and Windows 8.1!
interWays is ready for Windows Phone 8!
New connectors for Outlook and Mac available in our downloads area!
interWays is ready for iOS 5 and iPhone 4S ! All features work right out of the box for iOS 5, now with Tasks sync.
interWays is ready for Mac OS 10.7 Lion. Details can be found here...

Many new features and improvements with our latest update! See here...

Recommend a Friend - earn free months...
NEW: Effective now, you can use shared calendars on your iPhone and Android phone! See here for setup...

NEW: We now offer verified (address checked) email addresses under the domain! See "Products" for details...

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